Frequently asked questions
Let us show you how your product come to life.
Product customization on our store is designed to be straightforward and user-friendly:
Select Your Product: Choose the item you’d like to personalize—be it a t-shirt, hoodie, sweatshirt, or another product.
Choose Size and Color: Pick your preferred size and color options available for the product.
Upload Your Design: Use the provided upload field on the product page to submit your custom design or artwork.
Add to Cart and Checkout: Once you’ve customized your product, add it to your cart and proceed to checkout.
Production and Shipping: After your order is placed, our print-on-demand partner will print your design on the selected product and ship it directly to your address.
You can customize a curated range of premium print-on-demand products, including:
T-Shirts – Classic and comfortable, with multiple sizes and color options.
Hoodies – Warm, stylish, and ideal for custom graphics.
Sweatshirts – Soft, everyday essentials perfect for personalization.
Polo Shirts – A smart-casual option, great for logos, teamwear, or custom branding.
Each product page includes an easy-to-use upload feature where you can submit your own design. We’ll handle the printing and delivery, so you get a high-quality, one-of-a-kind item made just for you.
Our T-shirts are printed using high-quality Direct-to-Garment (DTG) printing. This advanced method allows us to print your design directly onto the fabric with vibrant, long-lasting inks.
Here’s what makes our printing process stand out:
Full-Color Prints: Ideal for complex designs, gradients, and detailed artwork.
Soft to the Touch: The print integrates into the fabric, so there’s no heavy or rubbery feel.
Durable: Our prints are designed to last through many washes without fading or cracking.
Eco-Friendly Inks: We use water-based, non-toxic inks that are safe for both you and the environment.
Your custom design is printed on demand, ensuring each shirt is made just for you — fresh, clean, and exactly how you wanted it.
The best T-shirt material depends on your needs, but for most people, 100% combed and ring-spun cotton is the top choice — and it’s what we use for the majority of our custom T-shirts.
Here’s why it’s great:
Soft & Comfortable: Combed cotton is smoother and softer than regular cotton.
Breathable: Keeps you cool and comfortable, perfect for everyday wear.
Durable: Ring-spun fibers are stronger and last longer.
Print-Ready: Cotton holds DTG prints extremely well, producing vibrant, crisp designs.
For those who want something a little different, we also offer blended fabrics (like cotton/polyester blends) on select products. These are lighter, wrinkle-resistant, and ideal for active wear.
Our delivery time includes two parts: production time and shipping time.
Production Time:
Your custom product is made-to-order and typically takes 2–5 business days to print and prepare for shipping.Shipping Time:
Once produced, your order is shipped out and usually arrives within:3–7 business days for standard domestic shipping
7–14 business days for international shipping (depending on your location)
You’ll receive a tracking number as soon as your order is on its way, so you can follow it every step of the journey.
Yes, absolutely! Once your order is shipped, you’ll receive a tracking number via email.
To track your order at any time, simply visit our tracking page here:
👉 Track My Order
Just enter your order number and email address to see the latest updates on your shipment status.
Yes — we offer a 30-day refund policy for eligible orders.
If you receive a product that is damaged, misprinted, or defective, you can request a refund or replacement within 30 days of receiving your order.
📌 Important Notes:
Because our products are custom-made to order, we don’t accept returns or refunds for buyer’s remorse or incorrect design uploads.
Make sure your uploaded design meets our guidelines (file type, size, resolution) before placing your order.
📝 To request a refund:
Contact us through our Contact Page or email us directly with your order number and a photo of the issue. We’ll resolve it quickly.