FAQs

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Frequently asked questions

Let us show you how your product come to life.

Product customization on our store is designed to be straightforward and user-friendly:

  1. Select Your Product: Choose the item you’d like to personalize—be it a t-shirt, hoodie, sweatshirt, or another product.

  2. Choose Size and Color: Pick your preferred size and color options available for the product.

  3. Upload Your Design: Use the provided upload field on the product page to submit your custom design or artwork.

  4. Add to Cart and Checkout: Once you’ve customized your product, add it to your cart and proceed to checkout.

  5. Production and Shipping: After your order is placed, our print-on-demand partner will print your design on the selected product and ship it directly to your address.

You can customize a curated range of premium print-on-demand products, including:

  1. T-Shirts – Classic and comfortable, with multiple sizes and color options.

  2. Hoodies – Warm, stylish, and ideal for custom graphics.

  3. Sweatshirts – Soft, everyday essentials perfect for personalization.

  4. Polo Shirts – A smart-casual option, great for logos, teamwear, or custom branding.

Each product page includes an easy-to-use upload feature where you can submit your own design. We’ll handle the printing and delivery, so you get a high-quality, one-of-a-kind item made just for you.

Our T-shirts are printed using high-quality Direct-to-Garment (DTG) printing. This advanced method allows us to print your design directly onto the fabric with vibrant, long-lasting inks.

Here’s what makes our printing process stand out:

  • Full-Color Prints: Ideal for complex designs, gradients, and detailed artwork.

  • Soft to the Touch: The print integrates into the fabric, so there’s no heavy or rubbery feel.

  • Durable: Our prints are designed to last through many washes without fading or cracking.

  • Eco-Friendly Inks: We use water-based, non-toxic inks that are safe for both you and the environment.

Your custom design is printed on demand, ensuring each shirt is made just for you — fresh, clean, and exactly how you wanted it.

The best T-shirt material depends on your needs, but for most people, 100% combed and ring-spun cotton is the top choice — and it’s what we use for the majority of our custom T-shirts.

Here’s why it’s great:

  • Soft & Comfortable: Combed cotton is smoother and softer than regular cotton.

  • Breathable: Keeps you cool and comfortable, perfect for everyday wear.

  • Durable: Ring-spun fibers are stronger and last longer.

  • Print-Ready: Cotton holds DTG prints extremely well, producing vibrant, crisp designs.

For those who want something a little different, we also offer blended fabrics (like cotton/polyester blends) on select products. These are lighter, wrinkle-resistant, and ideal for active wear.

Our delivery time includes two parts: production time and shipping time.

  • Production Time:
    Your custom product is made-to-order and typically takes 2–5 business days to print and prepare for shipping.

  • Shipping Time:
    Once produced, your order is shipped out and usually arrives within:

    • 3–7 business days for standard domestic shipping

    • 7–14 business days for international shipping (depending on your location)

You’ll receive a tracking number as soon as your order is on its way, so you can follow it every step of the journey.

Yes, absolutely! Once your order is shipped, you’ll receive a tracking number via email.

To track your order at any time, simply visit our tracking page here:
👉 Track My Order

Just enter your order number and email address to see the latest updates on your shipment status.

Yes — we offer a 30-day refund policy for eligible orders.

If you receive a product that is damaged, misprinted, or defective, you can request a refund or replacement within 30 days of receiving your order.

📌 Important Notes:

  • Because our products are custom-made to order, we don’t accept returns or refunds for buyer’s remorse or incorrect design uploads.

  • Make sure your uploaded design meets our guidelines (file type, size, resolution) before placing your order.

📝 To request a refund:

Contact us through our Contact Page or email us directly with your order number and a photo of the issue. We’ll resolve it quickly.